Privacy Policy

Effective March 1, 2026

Clonio is an AI clone platform that lets people create interactive digital replicas of themselves and others. This policy explains what data we collect, how we use it, and how you can control it.

We don't sell your data. We don't run ads. We collect only what we need to make the product work.

What we collect

Account information

Your name and email address when you sign up. That's the basics — enough to create your account and keep you signed in.

Clone training data

Everything you provide to train a clone: interview responses, uploaded photos, documents, voice samples, video clips, and vault entries. This is the core of what makes your clone sound and think like you.

Voice and biometric data

Voice samples are processed by ElevenLabs to create a voice clone. Photos and videos may be processed by D-ID to generate a video avatar. These are used solely to power the clone features — they are never shared with anyone else or sold.

Payment information

Payments are handled entirely by Stripe. We never see or store your full credit card number. Stripe processes all payment data under their own privacy policy.

Usage data

Basic logs of how the product is used, including chat sessions, to improve the service and enforce usage limits. Nothing exotic — just enough to keep things running smoothly.

Login history

We record login timestamps and basic device and IP information for security purposes — so you can see when and where your account was accessed.

Core service providers

Clonio uses the following third-party services to operate. Data shared with each provider is limited to what's necessary to deliver that specific feature.

Supabase

Database, authentication, and file storage

Anthropic

AI chat responses (Claude)

Voyage AI

Text embeddings for memory and search

ElevenLabs

Voice cloning and text-to-speech

D-ID

Live video avatar streaming

Stripe

Payment processing

Upstash

Rate limiting

Vercel

Hosting and infrastructure

No data is sold to or shared with any other third parties for advertising, analytics, or any other purpose.

How we use your data

To operate your account and clones

To generate AI responses that reflect the clone’s personality and knowledge

To process payments and manage your subscription

To enforce usage limits and prevent abuse

To improve the product based on aggregate usage patterns

To maintain security and investigate suspicious activity

Data retention and your right to delete

You can delete your account at any time from the Account Settings page. When you do, we permanently delete:

Your profile and login credentials

All clones you created and their training data

All uploaded files including photos, documents, voice samples, and video clips

Your vault entries

Your chat history

Some data may remain in encrypted backups for up to 30 days before being permanently purged.

Children's privacy

Clonio is not intended for users under 13. We do not knowingly collect data from children.

Changes to this policy

If we make material changes to this policy, we'll update the effective date at the top of this page. Continued use of Clonio after changes are posted constitutes acceptance of the updated policy.

Contact

If you have questions about this privacy policy or how your data is handled, reach out to us at privacy@clonio.app.